Shipping policy

Shipping Policy

Last updated: 8 August 2026

Bookish Blooms is an independent online bookstore based in Western Australia. We carefully pack each order and ship using Australia Post and, where applicable, third-party fulfilment partners.

Processing times

Orders are generally processed within 2–4 business days after payment has been received.

During busy periods, new releases, sales, or promotional events, processing may take slightly longer. If there is a significant delay with your order, we will contact you using the details provided at checkout.

Please note that processing time is separate from shipping/delivery time.

Australia-wide shipping

We currently ship throughout Australia using Australia Post.

Available shipping options and costs will be calculated at checkout based on your delivery address, order and applicable shipping service.

Where available, customers may be able to choose between standard and express shipping options.

Free shipping may be offered on selected orders or promotions. Any applicable free-shipping threshold will be displayed at checkout.

Tracking

Where a tracked shipping service is selected or provided, tracking information will be sent to the email address provided at checkout once your order has been dispatched.

Please allow some time for tracking information to update after your parcel has been lodged with Australia Post.

Bookish Blooms is not responsible for delays caused by postal services, customs authorities, weather events, natural disasters or other circumstances outside our reasonable control.

Delivery delays

Estimated delivery times provided at checkout are estimates only and are not guaranteed delivery dates.

If your parcel appears to be significantly delayed or has not arrived within a reasonable timeframe, please contact us at [your email address] and we will assist with investigating the shipment.

Incorrect delivery information

Customers are responsible for providing an accurate and complete delivery address when placing an order.

Please contact us as soon as possible if you notice that your delivery information is incorrect.

If an order has already been dispatched, we may be unable to change the delivery address. Any additional costs associated with resending an order due to an incorrect address may be the customer's responsibility, where permitted by law.

Split shipments

If your order contains products stored or fulfilled from different locations, your order may arrive in multiple parcels.

For example, an order containing Bookish Blooms stock and a product fulfilled by Printful may be shipped separately.

You will receive tracking information for each shipment where tracking is available.

Print-on-demand products

Some Bookish Blooms merchandise may be produced or fulfilled by third-party partners.

These products may have different processing and delivery timeframes from products stocked and shipped directly by Bookish Blooms.

Where an order contains products from different fulfilment locations, items may arrive separately.

Lost or damaged parcels

If your parcel arrives damaged, is missing, or appears to have been lost in transit, please contact us at info@bookishblooms.org with your order number and relevant details.

We will work with the relevant delivery provider or fulfilment partner to investigate the issue and determine the appropriate resolution.

Nothing in this policy limits your rights under the Australian Consumer Law. Australian businesses must comply with consumer guarantees, including where goods do not meet the required standards or where there is a problem with an order.